Cancel/ Change Order

🛍️ Order Adjustment and Address Verification Policy

At Estoreal.com, we understand that plans can change — and we’re here to make sure your shopping experience stays flexible, smooth, and stress-free. That’s why we offer a 12-hour window after placing your order for any adjustments or cancellations.

⏰ 12-Hour Order Adjustment Window

Need to make a change? No problem.
You have up to 12 hours from the moment your order is placed to cancel or modify it — quickly and easily.

Simply head to our “Contact Us” section, submit a support ticket, or reach out directly to our customer care team at Estoreal.com.
We’ll handle your request promptly to ensure your experience remains effortless.

⚠️ After 12 Hours — No Further Changes

Once the 12-hour period has passed, your order will automatically proceed to processing and fulfillment.
At that point, we won’t be able to accommodate any further cancellations or modifications.
We truly appreciate your understanding and cooperation in this matter.

📦 Address Accuracy Matters

Before confirming your order, please double-check all shipping details — including your name, street, apartment number, city, and postal code.
Accurate address information ensures your order reaches you without delay or complication.
Please note that providing the correct address is the customer’s responsibility.

🚚 Non-Delivery Due to Incorrect Address

If your order cannot be delivered due to an incorrect or incomplete address, Estoreal cannot assume responsibility for any loss or delay.
We encourage you to carefully review all details before finalizing your purchase to avoid delivery disruptions.

💬 We’re Here to Help

Our dedicated Customer Support Team is always happy to assist you.
For any questions, order-related concerns, or modification requests, please contact us anytime at
📧 support@estoreal.com

Your satisfaction means everything to us — and we’re committed to making your shopping journey seamless, secure, and enjoyable.

❤️ Thank You for Choosing Estoreal

We’re honored to be part of your fashion journey.
Thank you for trusting Estoreal.com — where style meets reliability, and every order is handled with care and precision.